The Outbounders Chat feature lets you instant message agents who you have shown interest in. You will be able to find the chat feature at the bottom right hand side of the page. Once you click “Who’s Online” you will see all your contacts. The agents in your contacts are those who you’ve been in ..
To Make a Live Audio/Video Call on Outbounders.com, you should be aware of the floating chat bar that is always at the bottom of your screen after you log into your account (You must have a working headset with microphone and video cam active) First step is to click on “Recruit” found at the top of your page ..
US contractors are require to submit their W9 forms, this can be done by following the steps below. 1. Click your name, then choose ‘Account Settings’. 2. Choose ‘Payment Settings’ from the left menu bar 3. Click ‘here’ from the fillup your w9 form ‘here’ On the upload W9 form page, you may download the ..
One of the great features of the OB Dialer is Auto-Predictive Dialing. This is a feature that enables your calling list to be called automatically without the agent having to manually dial the phone numbers each and every call. With every call that is popped up and dialing, information about that lead will be populated ..
Here is a video tutorial on how you can connect to agents and sta..
You will need Zoiper web as the dialer software. If you are using Mac as a work station, you should download X-lite or Zoiper Mac from Apple Store or go to any search engine to search for the zoiper or x-lite and dowload or install Zoiper’s web page or use the this link to get ..
You have been hired. Congratulations! You are now ready to make calls for your client. Have you downloaded and installed ZOIPER browser plug in? If not, please refer to this link on how to do so: OB Dialer Requirements Once done, you simply follow simple steps below to log in to the OB Dialer. NOTE ..
The Agent and Campaign Scheduler allows you to create and customize the schedule of a campaign or for a particular agent. To start, go to the Manage Tab >>> Then click Schedule: You will then be able to view your agents along with what campaign they are in. To begin editing the campaign click View Campaign Schedule You will ..
Here’s the Troubleshooting processes No Voice Prompt 1.) Ask for IP address and whitelist IP 2.) Basic troubleshooting (Reset/Restart) 3.) Make sure no error in zoiper 4.) Try to login No Calls coming in 1.) Check if Leads needs to be recycled 2.) If there are still numbers to dial, adjust ratio 3.) Check agent’s ..
When agents use the OB Dialer, they have an option to write notes about the call within the comments section of the ViciDial interface. As a client, you have access to these comments. In order to view the comments, go to the Manage tab >>> My Campaigns >>> Click on your Campaign. You will then see 4 blue ..