Availing or subscribing to the silver package is as easy as adding funds to the campaign. All you need to do is click on your dashboard which can be found under the manage tab. Then you can see under the membership portion there is a link that states upgrade. You will then be routed to ..
The Outbounders Chat feature lets you instant message agents who you have shown interest in. You will be able to find the chat feature at the bottom right hand side of the page. Once you click “Who’s Online” you will see all your contacts. The agents in your contacts are those who you’ve been in ..
One of the great features of the OB Dialer is Auto-Predictive Dialing. This is a feature that enables your calling list to be called automatically without the agent having to manually dial the phone numbers each and every call. With every call that is popped up and dialing, information about that lead will be populated ..
Here is a video tutorial on how you can connect to agents and sta..
The Agent and Campaign Scheduler allows you to create and customize the schedule of a campaign or for a particular agent. To start, go to the Manage Tab >>> Then click Schedule: You will then be able to view your agents along with what campaign they are in. To begin editing the campaign click View Campaign Schedule You will ..
When agents use the OB Dialer, they have an option to write notes about the call within the comments section of the ViciDial interface. As a client, you have access to these comments. In order to view the comments, go to the Manage tab >>> My Campaigns >>> Click on your Campaign. You will then see 4 blue ..
This can be found when you log into your account and to Manage > My Campaigns Then click on the campaign percentage to drop down the options. Then click on the arrow under Settings, and then click on the arrow under Recycle Leads. Below are the Dispositions/Statuses and their short descriptions –Disconnected Number Auto> Call ..
To change the job type of your outbounder from HOURLY to PERFORMANCE, go to Manage tab, choose My campaign, click on the campaign where your outbounder is and click on action tab. A drop down menu will show and choose the change job type, Fill out the pop up option and make sure to click ..
To post a performance based job, you need to go to Recruit and then click Post a Job. Scroll down a little bit and click the highlighted word performance-based link. You will then be routed to a page where you need to fill up all necessary fields about your campaign or project. Once complete click ..
Creating a campaign on Outbounders.com is as easy as hitting the green “Add Campaign” button on the Manage Tab and filling out information on the campaign that you want to create. The information to be filled is Campaign Name, Campaign Description, The time frame in which your agent will be working, and the ..