There are a couple of ways to access or connect to Outbounders.com’s live chat. Click on the “Bubble” button at the bottom right side of the page as seen on the picture below. If you are logged into your Outbounders account, there is another way to connect to live chat. Click on the Question Mark ..
Category : Clients
1. First confirm if agent did actually worked on those dates by checking their OBTracker hours https://www.outbounders.com/reports3/agents_activity If agent did actually worked, check also his screenshots by clicking the ‘Screenshots’ link under options in the campaign management page. If there is really no screenshots there are two scenarios: 1. Agents device ..
Agent OBTracker hours is the actual working hours from OBtracker. 1. Go to the campaign management page of the agent. https://www.outbounders.com/client_contract/agents/active Once on the campaign management page, under options click ‘OBTracker Hours’ check the column ‘OBTracker hours’ this is the actual agent hours based from Timedoctor. Then compare it to ‘Hours work’ ..
Check the actual hours of his time tracker You need access to the campaign management and agent work hours to do this. 1. Go to the campaign management page of the agent. https://www.outbounders.com/client_contract/agents/active 2. Check the hours work of agent https://www.outbounders.com/reports3/agents_activity If OBTracker Hours for the particular date is ..
Is it predictive or auto? OB Dialer can be both predictive and auto How may calls can agents make on dialer? On average, they can make 250 calls per day (or approximately 30 per hour). Short calls can be even faster. We recommend doing a pilot to establish your own benchmarks Does the ..
United States & Canada Free Alaska $0.09 Hawaii $0.05 Australia (landline) $0.02 Australia (mobile) $0.20 United Kingdom (landline) $0.01 United Kingdom (mobile) $0.10 United Kingdom (other mobile) $0.34 Singa..
Starting a job on OB express is simple to do. First Launch a campaign, to do so, click on Dashboard >> Launch New Campaign On the new window, fill out the details of the campaign. Fill out the Name of the Campaign, Commission, Commission Basis, Country, Campaign Description, Schedule, Caller ID and ..
To add training materials Click on Dashboard >> and the Cog Icon as show on the picture below On the new window, click on “Training” on the left panel and “Add Training” On the new window, Fill out the Title of the training material. And then, you can copy ..
Payment Process Applies to both OB Managed (OBMS) and Client Managed (DIY) Contractors: INTERNATIONAL CONTRACTORS We pay via Paypal. PayPal number – This is the email address you use to log on to your PayPal account. NOTE : We only have PayPal available for now. We do not charge any fee for agents using PayPal but PayPal ..
For Live Call Listening or testing the dialer, it is important to send your IP address to our chat support or Outbounders staff to have it registered. (Example of IP addresses: 2.424.99.4 or 188.8.131.52) To find your IP address, simply visit these sites: http://whatismyip.com/ and https://www.iplocation.net/ . After finding your IP addresses, you can send it through our chat support ..