OB Dialer Requirements

  Agents, OB Phone

1. You must have a computer running Windows Operating System (XP, Vista, Windows 7, Windows 8 or Windows 10) Then proceed to second step. For MAC users kindly visit the link below:

 

OB Phone Dialer for Mac Users

 

2. Good and fast Internet Connection. Minimum of 3 to 5 Mbps internet speed and it shouldn’t be intermittent. You can now proceed to the third step.

3. Download and install ZOIPER browser plugin. (From the link choose zoiper 3)

https://www.zoiper.com/en/voip-softphone/download/classic

Once you are done installing ZOIPER in your PC, you should proceed to the fourth step.

4. Have IT Department configure your Zoiper to your Campaign and Register your IP address with our chat support or Technical Team

It is important to send your IP address to our chat support or Outbounders staff to have it registered. (Example of IP addresses: 2.424.99.4 or 152.23.11.25)

To find your IP address, simply visit these sites: http://whatismyip.com/ and https://www.iplocation.net/. After finding your IP addresses, you can send it through our chat support or any Outbounders staff that you are in contact with. You should have your IP registered in 1 to 15 mins tops. You can now log in to your OB Dialer.

 

NOTE: IP addresses can change when you restart your modem and router, you should send in your IP address 15 mins before you dial.

 

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