What Trainings To add Call Script is the most important of your training. Below are the steps to successfully create one. Featured in: Telephone Scripts The following is a four-step introduction you can customize for any outgoing call: Introduce yourself and the company you work for (slowly and clearly – (remember to breathe!) and ..
Do you provide leads? Yes, to get a quote from us, click here How do I train the agents? On your campaign’s page, there is an option to add training Material. To learn how click here How are the agents paid? Agents are paid on a weekly basis. Pay for last week’s hours will be paid ..
If you want to pay agent performance or pay agent hourly + performance, then you will be giving bonuses. To give an agent a bonus, go to the “Managed” Tab >>> My Agents >>> Select View Click on Give Bonus Fill out the fields on the window that pops out While you ..
To enable or disable OBPhone of your agent 1. Go to Campaign Management Page 2. Click the campaign bar to collapse 3. Click Manage outbounder to collapse 4. Click “Actions” for the agent you want to disable the dialer 5. Click Disable/Ena..
Case-1: When logging in to the dialer and there are no voice prompt when you click on the call agent phone, make sure you have provided OB Support or Chat support your IP Address. This is to add your IP Address to the server allowing you to take in calls. Case-2: When logging in to the dialer, ..
To change rate after hiring Go to manage -> My Agents Click the magnifying glass of the agent you wish to change rate In the contract page, click change rate Change the rate in the popup Note: Whenever you change or edit the rates of the agent, it needs confirmation from the agen..
From your Account, you can go to Manage Tab then My Campaign and click on the campaign name where the manage outbounders will show. This Tab will allow you to Manage all the outbounders on in your Campaign. When you click on the ACTION tab beside the name of the Outbounder, you will see ..
If time was not accurately FETCHED for any reason, you can EDIT your time or ADD MANUALLY. After submitting the necessary changes, you will need it to be approved by your employer before it is officially added to your payroll. To add or edit time, go to the My Campaigns tab —> Time History —> ..
Creating a campaign on Outbounders.com is as easy as hitting the green “Add Campaign” button on the Manage Tab and filling out information on the campaign that you want to create. The information to be filled is Campaign Name, Campaign Description, The time frame in which your agent will be working, and the ..
The Outbounders Dashboard is Main Hub to manage all your Outbound Campaigns. To always go back to the Dashboard, hit the Managed Tab Your Dashboard will show the membership you have, Funds, Campaigns, Staff and Job posts. You can also see latest notifications or activities in your account. It also is the main portal ..