Category : Clients

There are two ways to edit the hourly rate of the agent. The first way is to set their hourly rate before hiring them. And the second way is done after hiring.   How to Edit Agent’s Rate Before Hiring:   Easiest way is have the agent apply to your job post (this Link will ..

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What Trainings To add   Call Script is the most important of your training. Below are the steps to successfully create one. Featured in: Telephone Scripts The following is a four-step introduction you can customize for any outgoing call: Introduce yourself and the company you work for (slowly and clearly – (remember to breathe!) and ..

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Do you provide leads? Yes, to get a quote from us, click here   How do I train the agents? On your campaign’s page, there is an option to add training Material. To learn how click here   How are the agents paid? Agents are paid on a weekly basis. Pay for last week’s hours will be paid ..

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If you want to pay agent performance or pay agent hourly + performance, then you will be giving bonuses.   To give an agent a bonus, go to the “Managed” Tab >>> My Agents >>> Select View   Click on Give Bonus Fill out the fields on the window that pops out     While you ..

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To enable or disable OBPhone of your agent   1. Go to Campaign Management Page 2. Click the campaign bar to collapse 3. Click Manage outbounder to collapse 4. Click “Actions” for the agent you want to disable the dialer 5. Click Disable/Ena..

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To change rate after hiring Go to manage -> My Agents Click the magnifying glass of the agent you wish to change rate In the contract page, click change rate Change the rate in the popup Note: Whenever you change or edit the rates of the agent, it needs confirmation from the agen..

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From your Account, you can go to Manage Tab then My Campaign and click on the campaign name where the manage outbounders will show.   This Tab will allow you to Manage all the outbounders on in your Campaign. When you click on the ACTION tab beside the name of the Outbounder, you will see ..

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Creating a campaign on Outbounders.com is as easy as hitting the green “Add Campaign” button on the Manage Tab and filling out information on the campaign that you want to create.      The information to be filled is Campaign Name, Campaign Description, The time frame in which your agent will be working, and the ..

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Shortlisting agents is a great feature in the recruit section that allows you to go back and quickly filter only the agents that you showed interest in.    To shortlist an agent, from the recruit section, go to the profile of the agent you like and hit “Action” and you will see options. Choose “Shortlist” ..

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