You have been hired. Congratulations! You are now ready to make calls for your client. Have you downloaded and installed ZOIPER browser plug in? If not, please refer to this link on how to do so: OB Dialer Requirements Once done, you simply follow simple steps below to log in to the OB Dialer. NOTE ..
Category : Agents
Here’s the Troubleshooting processes No Voice Prompt 1.) Ask for IP address and whitelist IP 2.) Basic troubleshooting (Reset/Restart) 3.) Make sure no error in zoiper 4.) Try to login No Calls coming in 1.) Check if Leads needs to be recycled 2.) If there are still numbers to dial, adjust ratio 3.) Check agent’s ..
1. You must have a computer running Windows Operating System (XP, Vista, Windows 7, Windows 8 or Windows 10) Then proceed to second step. For MAC users kindly visit the link below: OB Phone Dialer for Mac Users 2. Good and fast Internet Connection. Minimum of 3 to 5 Mbps internet speed and ..
You are here because you may have encountered errors while trying to log in on the OB Dialer. Below are the most common Dialer issues and fixes, just refer accordingly. If you have already downloaded and installed ZOIPER, you can now log in on the OB Dialer. For a detailed instruction on how to log ..
There are a couple of ways to access or connect to Outbounders.com’s live chat. Click on the “Bubble” button at the bottom right side of the page as seen on the picture below. If you are logged into your Outbounders account, there is another way to connect to live chat. Click on the Question Mark ..
1. First confirm if agent did actually worked on those dates by checking their OBTracker hours https://www.outbounders.com/reports3/agents_activity If agent did actually worked, check also his screenshots by clicking the ‘Screenshots’ link under options in the campaign management page. If there is really no screenshots there are two scenarios: 1. Agents device ..
Agent OBTracker hours is the actual working hours from OBtracker. 1. Go to the campaign management page of the agent. https://www.outbounders.com/client_contract/agents/active Once on the campaign management page, under options click ‘OBTracker Hours’ check the column ‘OBTracker hours’ this is the actual agent hours based from Timedoctor. Then compare it to ‘Hours work’ ..
Check the actual hours of his time tracker You need access to the campaign management and agent work hours to do this. 1. Go to the campaign management page of the agent. https://www.outbounders.com/client_contract/agents/active 2. Check the hours work of agent https://www.outbounders.com/reports3/agents_activity If OBTracker Hours for the particular date is ..
What is Outbounders.com Express? The goal of OB express is to give people a place to make better money than they could on hourly.. and more flexibility on hours.. they can work a couple hours a day if they want. The system will offer new performance based projects to the best performing agents first ..
To start calling for OB Express Job is no different from any other Outbounders Campaign. Go to My Campaigns >> Campaign >> Actions to the choice of your campaign you are interested in as seen on the reference below: You’ll be navigated to the dialer page similar to other Outbounders Campaign that has the dialer activated. You can refer ..