There are two ways to edit the hourly rate of the agent. The first way is to set their hourly rate before hiring them. And the second way is done after hiring.

How to Edit Agent’s Rate Before Hiring:

Easiest way is have the agent apply to your job post (this Link will show you how post a job: http://support.outbounders.com/staff/kb/article/6-how-to-post-a-job)

You can hire the agents who applied to your job under Manage >> My Jobs >> click on the number under “Applicants” column as seen on the picture below

Just choose the agent you want to hire, choose ‘Hire Selected’ then click go.

How to Edit Agent’s Rate after Hiring:

Mistakes happen. You may have hired an agent with the wrong hourly rate and want to correct the mistake.

OR

You want to give them a raise after seeing how far they’ve come along since you first hired them.

To changed the rate of an agent, go to the “Manage” Tab>>>Campaign the agent is in>>>Manage Outbounders

Click on agents name

You will be directed to a page with the agents details. Select Change Rate.

After you have entered the Agents New Hourly Rate, the Hourly Rate with 10% commission charge will be automatically computed and displayed. Click Update Hourly Rate to complete

*Please note: Changes to a lower hourly rate will need confirmation on the agent’s side to complete.